Nothing shows on map app

[caliguy420]

I own a toyota highlander hybrid xle and yesterday i tired to open the map application and it showed nothing but black, empty when everything else seems to be functioning. bluetooth and music app works fine. Took it to the dealer but to no avail, they tried to reset the software and all but after that didnt solve anything they just looked like they have got zero idea on what is happening. taking my chances here hoping someone could shed light on this.

 

[that.cool.mum]

its really surprising that the software reset didn't solve your problem, something similar happened with my map, although it didn't show black but it just didn't seem to giving any feedback. i did a software reset and it solved my problem. i don't know what could be the problem with yours, can someone shed light on this for @caliguy420